Program Manager, Best Practices (FB04-36)
Location: Washington D.C.

This is a professional position in the Knowledge Resources department in which the incumbent cultivates and harvests high quality knowledge (content) related to best practices in architecture, and collaborative knowledge relationships of mutual benefit and interest.

  • Generating content, e.g. text materials for best practices product line, i.e. web postings, related publications, occupies approximately 75% of work time.
  • Developing and maintaining formal relationships to develop best practices, knowledge resources and industry standards on behalf of the Institute with other content providers, e.g. publishing partners McGraw Hill, John Wiley, Taunton, and other associations The Society for Marketing Professional Services [SMPS], Society of Design Administrators [SDA], the National Institute of Building Sciences [NIBS]) occupies approximately 25% of work time.

Job Duties:

  • Develop, direct, and manage programs to establish and maintain a topical information and knowledge base of best practices in architecture.
  • Develop and maintain a network of internal and external experts to support content development efforts.
  • Collaborate with AIA Communications, Knowledge Communities, and other Institute teams to create and maintain innovative delivery mechanisms to ensure the widest possible dissemination of best practices to members.
  • Capture, organize, and disseminate the collective practical experience of individual AIA members for the benefit of all AIA members. The scope of the effort is deliberately general, so as not to circumscribe the type of knowledge that might be relayed in the text product.
  • Produce from those sources listed above, and other relative sectors, written documentation to assist practitioners in the practice of architecture.
  • Coordinates regularly with staff assigned to the, The Architect's Handbook of Professional Practice, to harvest material from the Best Practices publication that might be suitable for more in-depth treatment in annual supplements to the Handbook or for other titles with our publishing partners.
  • Maintains regular staff member contact with the Library & Archives, and Information Central to ascertain the type of information that is being requested from outside sources.
  • Propose non-dues revenue-generating programs for AIA Library and archives as appropriate.
  • Manages liaison relationships with allied organizations in collaboration with the Managing Director for Knowledge Resources by keeping Institute management generally informed of liaison activities and issues of concern to the Institute and the AIA membership.
  • Suggest administrative and logistical arrangements for knowledge products and services in the most cost-effective manner while maintaining quality.
  • Develop strategic plans that contribute to the achievement of the Institute's overall knowledge goals and objectives; understands and enforces AIA polices, guidelines, and procedures for product/service delivery.
  • Manages and administers all program activities in conformance with AIA procedures.
  • Coordinate and manage AIA resources and services to maintain and enforce annual program plans and budget.
  • Coordinate and facilitate program activities with allied and/or related organizations.

Frequent Contacts:
Counterparts at allied organizations, including, but not limited to:

  • Construction Specifications Institute (CSI)
  • National Institute of Building Sciences (NBS)
  • McGraw Hill
  • John Wiley & Sons
  • Taunton Press
  • The Society for Marketing Professional Services (SMPS)
  • Society of Design Administrators (SDA)

KSAs and Training and Experience:

  • Outstanding written/oral communication, research, analysis and organizational skills.
  • Ability to coordinate a diverse resource pool, analyze issues and concepts, correctly state a problem and develop recommended solutions.
  • Knowledge of practice issues in architecture including a grasp of new and emerging issues and topics.
  • Demonstrated experience planning and directing complex projects and activities to meet both budget and deadline expectations.
  • Strong experience developing products and services within available resources.
  • Experience working with professional volunteers preferred on topical issues in support of membership goals and needs.
  • Demonstrated experience as a subject-matter expert who provides technical assistance, research, and advice to professionals.
  • Demonstrated skills in topical data base management, team building, team problem solving, conflict resolution, system and process development, and basic project management skills.
  • Bachelor s Degree in Business, Architecture or related field plus five years of professional experience (or the equivalent in education and experience).

Supervisory Requirements:

Contact Information:
Please forward resume and cover letter to Human Resources at aiajobs@aia.org or fax to 202-626-7476.

Posted January 12, 2005; ends February 27, 2005


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